概要

Smart Worker , Dedicated and Work under pressure with Team

项目

Advanced Excel
Certificate in Information Technology

工作经历

公司标识
Call Center Agent
House Building And Finance Company
May 2022 - 代表 | Karachi, Pakistan


Job responsibilities includes

Recieve all incoming calls , guide necessary information and generate lead on excel format
Outbound calling on website leads and zameen.com leads provided by team
Maintain all cals record on excel on daily basis
Marked emails on daily basis to concern branches where leads were belong at Eod
Multiple task assigned by Managers and Head

公司标识
Telemarketing & QC Manager
falaknaz group of companies
Jan 2022 - Apr 2022 | Karachi, Pakistan

Enter Description

公司标识
Processor (Auto Loan Operations)
Habib Bank Limited - Hbl Annexxe
May 2021 - Jan 2022 | Karachi, Pakistan

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公司标识
Team Leader Konnect by Hbl - Inbound
Habib Bank Limited (HBL)
Aug 2019 - May 2021 | Karachi, Pakistan

Rightnow working at same platform after promoting from PB to Team Leader at Hbl contact center

公司标识
Phone Banking Officer
Habib Bank Limited (HBL)
Dec 2016 - Aug 2019 | Karachi, Pakistan

Started my banking career as a Phone Banking Officer

公司标识
Sales Executive
Calltronics || Skylines
Oct 2016 - Dec 2016 | Karachi, Pakistan

Worked only for 2 months due to salary issues also got new opportunity

学历

Federal Urdu University of Arts, Sciences and Technology
硕士, 行政工商管理硕士学位, Executive MBA‎
Marketing
CGPA 0.0/4
2024
University of East
学士, 工商管理学士学位, BBA‎
Business Finance, Business Management, Marketing Management
CGPA 3.1/4
2013
Adamjee Govt Science College
中级/A级, 理学院(工程预科), F.Sc Pre-Engineering‎
math, english, urdu
所占比重 78%
2009
Ladybird Grammar School
大学入学/0级, 科学, Matric in Science‎
Biology, Mathematics, Urdu
所占比重 86%
2007

技能

熟练 Customer Service
中级 Sales
初学者 360 Recruitment
初学者 Accounts Administration
中级 Adaptable to Changes
中级 Adaptive Management
中级 Administration
中级 Administrative Skills
中级 Administrative Support
中级 Advanced Excel
初学者 Agriculture Credit
初学者 Airline Management
中级 Analytical Skills
中级 Appointment Scheduling
初学者 Appointment Setting
中级 Attention To Detail
中级  Lead Generation
初学者  Talent Acquisition
初学者 B2B Business Development
初学者 B2B Marketing Strategies
中级 Banking
中级 Banking Knowledge
初学者 BDMS
初学者 Bidding Skills
中级 Blog Writing
初学者 Booking Managment
中级 Branch Administration
中级 Branch Operations Management
中级 Business Analysis
中级 Business Development
中级 Business Development Process
熟练 Business Development Strategies
熟练 Call Center Development
熟练 Call Handling Skills
熟练 Call Headlining
熟练 Calls Quality Control
初学者 Catering Skills
初学者 Certified Fund Raising
中级 Chat Support
熟练 Chat Support Skills
中级 Clerical Skills
熟练 Client Acquisition Skills
中级 Client Contact Skills
熟练 Client Correspondence
初学者 Client Dealing
熟练 Client Relations Management
熟练 Client Relationship
熟练 Close Attention to Detail
熟练 Cold Calling
熟练 Cold Calling

语言

中级 英语
熟练 乌尔都语